At Verdissimo we are producers and distributors of preserved products, trees and plants, as well as flowers, and other types of greens. Following, we tell you how the distribution of all our products works and the logistical advantages of our company. We have wanted to answer some of the questions you often make about the shipping of preserved products. Since it’s a concern you have at the time of buying our products, so it arrives in optimum quality conditions.
We hope this helps you definitely trust in our preserved product, even though you know that if you have any unsolved specific doubts or needs you can contact us with no commitment.
To what countries do you not send products?
We don’t have country restrictions to make direct shipments when the purchase is made directly to us.
Our products are free circulation products and with the probable exception of the Antarctic, they can reach any place in the world.
It’s important to point out that depending on the region where they are purchased from we can make the shipment from any of our 4 warehouses and factories located in Colombia, Ecuador, Spain and Japan. Now, even though we can reach any country in the world in a direct manner, the minimum quantities of purchase may vary by country.
It depends on the place of reception, the purchased product, and its quantity. In very remote areas it can take several months while in zones close to our distribution centers it can take around 3 weeks.
We can always make express shipping, nevertheless, the cost of this type of shipping is significantly higher. This is because express shipping is made by air and with urgent reservations where tariffs increase considerably to the traditional maritime containers.
There are no limits of size to the maximum amount by order, nevertheless, the dates of delivery of the totality of the order will depend on the warehouses’ capacity and the availability of the product.
About the minimum quantity if orders this will mostly depend on the type of client (wholesaler, decorator, retail, etc.)
It’s important to point out that we are mainly a B2B business and we don’t make sales by unit. .
Depending on the type of client and the volume of products being shipped, the logistical costs can vary significantly. Nevertheless, the impact on the cost varies mainly on the type of transportation to be used.
We have logistic centers in Colombia, Ecuador, Spain, and Japan. Nevertheless, we have strategic partners in the United States and China where we can have specific stock for those markets.
Yes, we have a guaranty on the product but it depends largely on the type of defect and complaint.
Each complaint case of RCC (Requests, Complaints and Claims) is analyzed individually and in the case of delivering a product with defects, Verdissimo will respond accordingly.
On logistical aspects, it’s important to point out that on all products we pay for or include in the invoice the cost of shipping, the products are insured. Unless the client specifies the contrary.
They are usually managed the same way as flowers or greens, the only difference is that because of their volume deliveries are made by land or sea. on very rare occasions by air and only very small trees.
In countries where they are required because of origin and phytosanitary requirements, they are always included.
Distribution of preserved products
Preserved products are stored and transported on pallets. The pallets are used because they are capable of keeping any product in good condition for a long time, since it prevents them from coming into contact with the ground (avoiding the humidity of some warehouses), and helps with the manipulation in the ports which is made in a fast way, exposing products to the least possible damage.
Our products are generally transported in containers and dry cargo, that is, they do not require refrigeration (which is translated into energy savings), and their boxes are designed to withstand the logistical conditions for air and sea transport.
The cardboard “keys” or resistance gauges used are those commonly used for impact sensitive export foods.
Occasionally they are transported by air, but it is not ideal since it is usually very expensive and has a high energy impact on the carbon footprint, it is only justified for specific emergencies and in low volumes.
All of our Verdissimo master boxes have internal instructions on how they should be kept. These are the indications:
They must be kept away from extreme heat and cold.
They must be stored on pallets to avoid direct contact with the ground.
They must be stored in appropriate conditions, dry places, and temperatures between 15ºC and 25ºC.
Boxes should be closed, as light, dust, and humidity can decrease their quality.
As we have mentioned, humidity can damage products and cause them to lose their quality. That is why it is necessary to dutifully take care of both storage and transport.
Regarding the ideal humidity for storage, it should be noted that a favorable environment is made up of clean air, with a relative humidity between 30% and 80%, without solar radiation.
Unfavorable conditions are: dusty air, soot or suspended particles; rain, or extreme humidity.
In relation to the logistical benefits that we have compared to other producers of preserved material, it should be noted that we have warehouses and production plants in different parts of the world, this allows us to generate savings in the supply chain.
We have our own warehouses in the following locations: Valencia, Bogotá, Quito, and Sendai (Japan).In addition, we have partners in the US and China with our own warehouses at our disposal. By having access to these distribution centers, we can store and transport significant volumes from our production centers, significantly reducing logistics costs per unit, and allowing us a rapid dispatch response and high availability in the majority of our critical products.
Verdissimo has 3 plants located in Colombia, Valencia, and Ecuador. No other competitor has this competitive advantage of work centers.
With brands and operations dating back more than 25 years, our experience, size, and continuous improvements over the years have allowed us to optimize our international trade activities. In such a way that during this time of crisis by COVID-19 most of the export logistics operations have been affected in a moderate way, without compromising the arrival of material to our distributors and customers.
The most dramatic event that has been suffered is the delay of no more than 15 days at the most serious moment of the crisis (February and March) in Asia, affecting only the routes to China and Japan, the rest of the routes had no major delays, proof that Verdissimo’s warehousing and distribution of preserved products are strong.